Frequently Asked
Questions

We take the security of our sites and units very seriously. This is why all our sites are fully-fenced and accessible only through an electronic security gate with a PIN access code. Each site is monitored 24/7 by state-of-the-art CCTV security cameras, and all our units are well-built and individually alarmed and secured with steel roller doors.

No one else will be able to access your storage unit. Only you will have the key to your own padlock on the unit.

Our facilities have general access hours, generally from 5am – 9pm although it can vary. Extended  access can be available by special request. Please contact the office if you require extended access hours

You can store almost anything in your unit, with a few exceptions in the interests of safety. For example, no flammable liquids or combustible materials, weapons, explosives (including fireworks), chemicals, radioactive materials, toxic waste, asbestos, biological agents or any other dangerous materials are permitted. Also no odorous goods, compressed gases or any illegal items.

We ask that you do not store food or perishable goods, living plants or creatures (including humans) in your unit. If in doubt about any item you’d like to store, please ask a friendly member of our team.

Our state-of-the-art storage units are clean, dry, weatherproof and pest-free to ensure that your stored items are kept in good condition.