FAQ’s2022-04-05T10:34:34+10:00

Our Most Asked
Questions

On this page you’ll find the answers to some of the storage questions that we get asked a lot. If you can’t find the answers to your questions below, please reach out to our team.

Our friendly team of storage specialists know a thing or two about getting the most from your storage space. We will help you with everything from selecting the optimal unit sizes to packing tips that make storing and retrieving items a lot easier!

Can you help me move my stuff into my storage unit?2022-01-28T14:23:02+10:00

Choose from a caged trailer or trucks depending on the size of items you need to move. Our moving truck has a hydraulic lift to help move bulkier items, and comes complete with moving blankets, trolley and ropes.

How secure are the storage units?2021-09-27T12:35:12+10:00

We take the security of our sites and units very seriously. This is why all our sites are fully-fenced and accessible only through an electronic security gate with a PIN access code. Each site is monitored 24/7 by state-of-the-art CCTV security cameras, and all our units are well-built and individually alarmed and secured with steel roller doors.

Will anyone else be able to access my unit?2022-01-28T14:24:35+10:00

No one else will be able to access your storage unit. Only you will have the key to your own padlock on the unit.

When can I access my unit?2021-09-27T12:40:26+10:00

You’ll be able to store and retrieve items or vehicles from your storage units/sites at any time of the day or night using our 24/7 electronic access system. The site is floodlit and monitored 24/7 by CCTV security cameras making unloading and loading easy and safe, day or night.

What can I store in my unit?2021-09-27T12:41:41+10:00

You can store almost anything in your unit, with a few exceptions in the interests of safety. For example, no flammable liquids or combustible materials, weapons, explosives (including fireworks), chemicals, radioactive materials, toxic waste, asbestos, biological agents or any other dangerous materials are permitted. Also no odorous goods, compressed gases or any illegal items.

We ask that you do not store food or perishable goods, living plants or creatures (including humans) in your unit. If in doubt about any item you’d like to store, please ask a friendly member of our team.

Are my goods insured?2021-09-27T12:42:52+10:00

While every attempt is made to keep stored goods safe and secure, we advise that you insure your items for that added level of confidence. Talk to our friendly team about arranging affordable cover to protect your valuables from as little as 50c a month.
Will my belongings be kept in good condition?
Our state-of-the-art storage units are clean, dry, weatherproof and pest-free to ensure that your stored items are kept in good condition.

Will my belongings be kept in good condition?2021-09-27T12:42:47+10:00

Our state-of-the-art storage units are clean, dry, weatherproof and pest-free to ensure that your stored items are kept in good condition.

Ready to Get Started? Reach out to Our Friendly Team

We’re ready to help you reclaim your space and get your storage sorted.

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