Frequently Asked
Questions

We take the security of our sites and units very seriously. This is why all our sites are fully-fenced and accessible only through an electronic security gate with a PIN access code. Each site is monitored 24/7 by state-of-the-art CCTV security cameras, and all our units are well-built and individually alarmed and secured with steel roller doors.

No one else will be able to access your storage unit. Only you will have the key to your own padlock on the unit.

You’ll be able to store and retrieve items or vehicles from your storage units/sites at any time of the day or night using our 24/7 electronic access system. The site is floodlit and monitored 24/7 by CCTV security cameras making unloading and loading easy and safe, day or night.

You can store almost anything in your unit, with a few exceptions in the interests of safety. For example, no flammable liquids or combustible materials, weapons, explosives (including fireworks), chemicals, radioactive materials, toxic waste, asbestos, biological agents or any other dangerous materials are permitted. Also no odorous goods, compressed gases or any illegal items.

We ask that you do not store food or perishable goods, living plants or creatures (including humans) in your unit. If in doubt about any item you’d like to store, please ask a friendly member of our team.

While every attempt is made to keep stored goods safe and secure, we advise that you insure your items for that added level of confidence. Talk to our friendly team about arranging affordable cover to protect your valuables from as little as 50c a month.
Will my belongings be kept in good condition?
Our state-of-the-art storage units are clean, dry, weatherproof and pest-free to ensure that your stored items are kept in good condition.

Our state-of-the-art storage units are clean, dry, weatherproof and pest-free to ensure that your stored items are kept in good condition.